SUMMARY

Intellectually curious, creative, and systematic analytics professional with 8+ years’ experience in market research and insights analysis. Effective at building influential relationships and delivering impactful insights to executives. Currently pursuing a M.S. in Data Science and Analytics.

(616)780-9024 Brooke.Melissa.Walters@gmail.com LinkedIn Portfolio

SKILLS

EDUCATION

Master of Science in Data Science and Analytics

Grand Valley State University Expected Spring 2025

GPA: 3.965

Bachelor of Science in Advertising and Public Relations

Grand Valley State University

Minor in Business

EXPERIENCE

Associate Data Scientist, PillarFour Media

Remote | 2023 - 2024

Deployed end-to-end machine learning models, from feature selection, hyperparameter tuning, and model optimization, utilizing gradient boosting and neural networks to anticipate future market trends.

Supported the integration of Shiny and Flexdashboard interfaces into data reporting and analytics processes, aiming to increase efficiency and improve the accessibility of insights for decision-making.

Assisted in the monitoring and updating of key data pipeline resources, including dashboards and reports, ensuring accurate and up-to-date information for stakeholders.

Contributed to ad-hoc modeling projects, enhancing cross-functional collaboration by participating in proactive code reviews with business teams.

Senior Insights Analyst, Corewell Health

Grand Rapids, MI | 2022 - 2023

Collected, transformed, and quantified statistically significant market research results, cutting the feedback loop from months to minutes.

Developed a real-time ticketing system for patient concerns, streamlining operations and response times.

Deployed natural language processing (NLP) tools for in-depth consumer sentiment analysis and thematic categorization.

Embedded results into dynamic dashboards accessed daily by operations, resulting in the validation of special projects and exceeding consumer experience benchmark goals.

Leveraged R and Tableau to analyze and visualize population health data and market trends, translating complex data into actionable insights, enabling teams to identify and capitalize on growth opportunities.

Market Research & Insights Analyst, Spectrum Reach

Grand Rapids, MI | 2016 - 2022

Segmented consumers by behavior and demographics, and communicated key findings through data visualizations, presentations, and written summaries, directly contributing to an increase of $3.4 million in ad revenue.

Initiated the adoption of Salesforce groups to streamline communication across time zones, curating a repository of best practices, and increased accessibility to insights with cross-functional partners.

Curated and distributed daily newsletters, updating local sales teams across the U.S. on emerging multiplatform advertising trends, bolstering Spectrum Reach's reputation as a knowledgeable leader in audience-based multiscreen advertising solutions.

Community Program Developer, Urban Erie (AmeriCorps VISTA)

Erie, PA | 2008 - 2010

Researched and submitted grant proposals, securing over $200k for community projects.

Authored and aggregated data for the annual report, fostering transparency and accountability in operations.

Constructed a client database in MS Access, improving the ability to track and serve clientele effectively.

Forged strategic partnerships with mission-driven organizations, elevating youth and job skills programs and making a significant positive impact on the community.


ACADEMIC DATA SCIENCE PROJECTS


Data Mining: Crime in Colorado | April 2023

Spatial and temporal analysis of the relationship between dispensary density and crime rates using linear regression modeling in R. Joined open-source datasets from the Colorado Department of Revenue and the FBI Uniform Crime Reporting Program. View Project

Statisical Modeling and Regression: Seasonal Inventory Prediction | August 2023

Developed and evaluated a Poisson regression model to forecast weekly inventory demand, utilizing time series analysis and feature engineering techniques in R. View Project


MILITARY SERVICE & HONORS

Combat Medic, Army Michigan National Guard | 2011 - 2020


Army Achievement Medal: European Deterrence Initiative: Szentes, Hungary

Recognized for leadership, professionalism, and dedication to duty. (2019)


Army Commendation Medal: Operation Enduring Freedom: Kabul, Afghanistan

Awarded for meritorious and courageous service. (2013)